Shipping Policy
1. Order processing:
All orders received after 6:00 PM are shipped the next business day at 9:00 AM Jerusalem time. Please note that we do not process orders on weekends or holidays.
2. Shipping methods :
We offer several shipping options including standard and expedited shipping. The available methods and their associated costs are displayed at checkout.
3. Delivery times:
Standard delivery - Your order will arrive between 3 and 7 business days, depending on location.
Fast delivery - your order will arrive within 3 business days.
4. Order Tracking:
Once your order has been shipped, you will receive a tracking number. This tracking number will allow you to track the status and progress of your shipment.
5. Shipping costs:
Shipping costs vary depending on the shipping method. These rates are displayed at checkout.
6. Shipping address:
Please ensure your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. Be sure to include a mobile phone number for the recipient.
7. Return of undeliverable packages :
If a package is returned to us as undeliverable due to an incorrect or incomplete address, the customer will be charged for the return costs.
8. Deliveries on holidays and peak season:
During peak shopping seasons or holidays, shipping times may be longer than usual due to high demand. We recommend placing orders in advance to ensure timely delivery.
8. Contact us :
If you have any questions or concerns about our shipping policies or a specific order, please contact us and we will try to help.